Privacy Policy

Iuliastration ("we", "us", "our") respect your privacy. By using any of Iuliastration's services, you confirm you have agreed to the Terms & Conditions and read and understood this Privacy Policy including the Cookie Policies set forth on this page.

We are required to protect your personal information as a data controller. Protecting your data and your personal information is very important to us. Though, we only use your information to export and process your order and to comply with legal obligations. We collect and store your data only if and insofar as we need your orders and interactions with us and to provide you an experience based on best practises. Data minimization is our credo.


1. REASONS TO PROCESS YOUR PERSONAL INFORMATION

To provide you with the products or services you have requested and for which we have collected the information, we export and process personal information about you to fulfill your order and improve our services. We require you to provide us with information for contractual and legal reasons too.

You have the option to sign-up for our email campaign, newsletter, news & offers on iuliastration.com. We send you from time to time our latests products, announcements, discount codes and more. You opt-in to receive this information. Each sign-up or opt-in has to be verified with an email confirmation verification. If you dont verify your email address, no email campaign, newsletter, news & offers are sent to you. You can opt-out or unsubscribe anytime by sending us an email to shop@iuliastration.com or opt-out / unsubscribe via the email campaign, newsletter, news & offer by clicking on unsubscribe. We collect only your email address and send you from time to time our email campaign, newsletter, news & offers. Once you opt-out or unsubscribe, you are removed from the email list until you re-subscribe at your own will.

2. PERSONAL INFORMATION WE MIGHT PROCESS ABOUT YOU

We only export and process personal information that is necessary for contractual, marketing, technical and legal reasons. We export and process the following categories of personal data about you:

- Basic contact details (i.e. your name, address, telephone number and email address) to ship the goods and services you have requested

- 3rd party payment provider (i.e. PayPal or Stripe) to collect the payment for the goods and services you have requested. If you have used your credit card, we are only seeing the last 4 digits or your credit card

- Any information provided by you in communication with us by email or contact form submission or direct messaging

 

3. COLLECTING PERSONAL INFORMATION ABOUT YOU

We collect your personal information directly from you in order to export and process your order as well as for marketing purposes (to improve our services) and your access device via cookies (automatically). The information is very limited. Our eCommerce providers and payment providers may collect additional information about you. This includes:

- Information you provide to process your order, specifically email address, first name and last name, address and interaction with our products, services and website

- Information of your access device. This includes IP address, preferences, web pages you visited prior to coming to our site, network or device (browser type, version, OS, internet service provider, preference settings, unique device IDs and language and other regional settings) as well as user behaviour information (clicks, browsing and other information)


4. SHARING YOUR PERSONAL INFORMATION WITH ECOMMERCE, PAYMENT AND LOGISTICS

We share your personal information with eCommerce, payment and delivery / logistics providers in order to provide you with the product and / or service you have requested as described in Section 1 to 3.

We do not sell any of your information to any third party (i.e. advertisement).

5. DURATION TO RETAIN YOUR PERSONAL INFORMATION

We will record your personal information only for as long as it is necessary for the purposes for which the data was collected or later exported and / or processed.

 

6. SECURITY MEASURES

We apply industry standards for the transmission, access and storage of your personal data against manipulation, loss, destruction, and against unauthorised access.

Please note, there is no 100 % security. Thus we cannot guarantee that the information is protected against anyone who will succeed in circumventing the security measures. Hence, you provide your data information at your own responsibility.

7. YOUR DATA PROTECTION RIGHTS AND CHOICES

Where applicable laws requires, you may have the right to access, update, change or delete personal information. Every user is entitled to the following:

The right to access – You have the right to request us for copies of your personal data. 
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request to us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that We erase your personal data, under certain conditions.
The right to restrict exporting and processing – You have the right to request that we restrict the exporting and processing of your personal data, under certain conditions.
The right to object to exporting and processing – You have the right to object to our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us under section 12.

8. COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

9. TYPES OF COOKIES WE USE

We use cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Further purposes include customization, security, other functional cookies, performance and analytics, first party and third party cookies.

You can opt out by setting in your browser not to accept cookies. This may limit your ability to use our products and services.

Device identifiers are used on web and mobile applications to track, analyze and improve the performance of the services of our eCommerce providers.


10. MANAGE COOKIES

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

11. CHANGES TO PRIVACY POLICY

We reserve the right to amend the present privacy policy of use at any time without notice and without giving reasons. The continued use of visiting our products and services constitutes an acceptance of the modified terms. 

12. WHO WE ARE

If you have questions, complaints or comments about this Privacy Policy or our practices, please email us as below.

iuliastration LLC / Iuliastration.com - Switzerland

Registration-#: CH-020.4.031.219-1 

Support shop(at)iuliastration.com